Frequently Asked Questions
Everything you need to know before your first swap.
Can I buy USDT or USDC with Rupiah?
Yes. Flip the calculator to enter an IDR amount and see how much USDT or USDC you'll receive after a 2.5% fee. Confirm on WhatsApp, then meet at the nearest Bank BCA to pay Rupiah and receive your stablecoins. Supported tokens: USDT and USDC on Ethereum, Tron, Solana, Base, Arbitrum, BSC, Polygon, Optimism, TON, and Hyperliquid.
Which coins and networks are supported?
USDT and USDC on: Ethereum, Arbitrum, Base, Optimism, BSC, Tron, Solana, Polygon, TON, and Hyperliquid.
Do you charge hidden fees?
No. Fees are shown up front: 2.5% when selling crypto for Rupiah, and 2.5% when buying USDT or USDC with Rupiah.
Is there a minimum or maximum amount?
No strict minimum. For large amounts, contact us in advance.
Can we meet in a café or coworking space?
Absolutely. Choose any location you're comfortable with — home, café, beach club lobby, coworking, etc.
How do I swap crypto to Indonesian Rupiah in Bali using CangguSwap?
It's simple. Open our website, enter the amount of USDT or USDC you want to swap, and tap 'Get Cash Now' to start a WhatsApp conversation with our team. Share your preferred meeting location and timing, and our courier will bring your Rupiah cash directly to you. You count and verify the money first — only then do you transfer the crypto. No bank account or Indonesian SIM card required.
How do I make sure the transaction is safe? Can we meet at a café or bank?
We encourage you to pick any public location where you feel comfortable — a café, hotel lobby, coworking space, beach club, or bank branch. Many customers choose busy cafés in Canggu, Seminyak, or Ubud. Meeting inside a bank branch is also perfectly fine and adds an extra layer of security. Our courier will never ask you to send crypto before the cash is in your hands.
I'm worried about counterfeit Rupiah — how can I protect myself?
Your concern is valid and we take it seriously. The safest option is to meet inside a bank branch and ask the teller to verify the notes on the spot using the bank's counterfeit detector — most Indonesian banks offer this free of charge. Alternatively, you can meet near an ATM and have bank staff confirm the notes after we hand them over. All our Rupiah comes from legitimate sources, but we fully support customers who want to verify before releasing the crypto.
How do I get free delivery and the best exchange rate?
CangguSwap offers free delivery on orders of $1,500 or more. For smaller orders, a modest distance-based delivery fee applies. Larger orders also benefit from a tighter spread, so you get more Rupiah per dollar overall. To lock in the best rate, start your order on WhatsApp, mention your amount, and our team will confirm the exact rate and whether delivery is free before you commit to anything.